Venipak, an international parcel delivery company, which is currently expanding its operations in Estonia, plans to implement a number of novelties both in Estonia and elsewhere. Andrius Balandis, head of the Venipak group, hopes that investments in Estonia will pay off within a few years.
The need for qualified professionals
According to Mr Balandis, in forming the Venipak Estonian team, major attention was paid to professional skills and motivation. He also mentioned that salary is not the only decisive factor when professionals choose an employer.
Rodion Poder, the current head of the Venipak team in Estonia, has more than 10 years experience in international shipping companies. Mr Poder was the head of FedEx Express in Estonia and boasts extensive professional experience in various companies in Russia, China and elsewhere.
In July, a new logistics manager previously employed in the management of the Swedish postal service joined the Venipak team. According to Mr Poder, the new logistics manager has vast professional experience in the Scandinavian market: “I am delighted that such a professional has joined our company. He will no doubt help to ensure the effectiveness of our work.”
According to Mr Poder, the new logistics manager will also contribute to implementing the company’s plans to enter the Finnish market. “The new logistics manager is very familiar with all the processes pertaining to parcels travelling from Estonia to Scandinavia. This is of key importance for us since we expect to expand to Finland in the foreseeable future.”
According to data from Statistics Estonia, in 2013, 16 per cent of total Estonian exports went to Finland (most exports – 17 per cent – went to Sweden).
The Venipak group cooperates with several parcel delivery companies in Finland and can offer customers the opportunity to send goods to Finland directly.
Investments in technology
When discussing the plans of the Venipak group in Estonia, the head of the company mentioned that a unique parcel tracking system for our region would be implemented in the autumn.
“In the autumn, we will start offering a service whereby the sender will be able to not only receive confirmation of successful delivery but also a copy of the signature of the receiving party. Another important novelty: in October, Venipak will implement a service of real-time parcel tracking in all Baltic States,” Mr Poder said.
The head of the Estonian unit said that these novelties are of particular relevance for companies engaged in e-commerce – these companies will be able to track their shipments. Venipak customers will be able to view real-time maps reflecting parcel routes and the time remaining until delivery.
Similar parcel tracking technologies are used in the UK, Ireland and Germany. The implementation of the parcel tracking system in the Baltic States cost Venipak over EUR 500,000.
Investments in the upgrade of the vehicle fleet and infrastructure
Venipak plans to upgrade over one half of its vehicle fleet in the Baltic States in the next two years.
“Precision and reliability are of key importance in the parcel delivery business. The upgrade of the vehicle fleet of the Venipak group is aimed at ensuring timely and smooth delivery. Our corporate image is another important aim of these investments. Our couriers have direct contacts with the buyers of the goods we deliver, which means that both couriers and vehicles must satisfy the most stringent requirements,” Mr Poder said.
Venipak inaugurated a new parcel terminal in Daugavpils (Latvia) in May 2014. According to the head of the Venipak Estonian unit, the new terminal will ensure prompt delivery in the Baltic States and, in the future, in the whole of Eastern Europe and Scandinavia.
The Venipak group is successfully expanding activities both by establishing new terminals and increasing the number of partners in Eastern Europe. “We want to become a reliable partner for many European companies and therefore aim to ensure that parcels from and to Eastern European capitals and to Scandinavian countries are delivered in less than 24 hours,” Mr Poder said.